Privacy Policy
Last Updated: October 2026. Nivasa Studio is committed to safeguarding your privacy and ensuring your personal information is protected with bank-grade encryption.
1. Information We Collect
When you purchase an Atelier object, request an interior consultation, or subscribe to our lookbook:
- Contact Information: Your name, phone number, email address, and delivery address.
- Order Details: Products selected, order amounts, and special delivery notes.
- Technical Data: IP address, device type, and browsing patterns to optimize website performance.
2. Payment Security (PCI-DSS Compliant)
We do not store or have direct access to your credit card numbers, CVVs, or net banking passwords. All online financial transactions are securely processed through Razorpay, India's leading RBI-authorized payment gateway adhering to the highest global PCI-DSS Level 1 compliance standards with end-to-end 256-bit SSL encryption.
3. How We Use Your Data
Your information is exclusively used to:
- Dispatch your orders and send automated SMS/WhatsApp live tracking updates.
- Coordinate architectural design consultations requested through our studio forms.
- Improve site usability and prevent fraudulent transactions.
We never sell, rent, or trade your personal data to third-party telemarketers or advertisers under any circumstances.
4. Third-Party Fulfillment Partners
Your name, delivery address, and phone number are shared solely with our verified courier partners (such as Blue Dart, Delhivery) strictly for the purpose of executing the physical delivery of your order.
5. Contact Our Privacy Officer
For any questions regarding your data or to request data deletion, contact us at info@nivasastudio.in or by post to Nivasa Studio, Ahmedabad, Gujarat, India.